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Shipping & Refund/Returns Policy
- Shipping rates effective January 1, 2022: There is a flat rate of $10 for shipping and handling on all orders within the US and US territories. Free shipping is available for orders of $100 and above (before tax).
- All orders are shipped in standard shipping boxes via USPS or UPS to the address provided during check-out.
- Orders are shipped within 2 business days (weekdays) from when we receive them.
- We ship to any address within the US and US territories. We do not ship internationally at this time.
- Tracking information is sent to the email address provided during check-out.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Gift cards are non-returnable.
To initiate a refund, please reach out to us at firstname.lastname@example.org.
Damaged Items: Please contact us within 5 days from receiving damaged items due to shipping at email@example.com for a replacement or refund.
Contact us at firstname.lastname@example.org for questions related to refunds and returns.